Positive character trait

Courteous

adj. Polite, respectful, and considerate toward others.

4 ready sentences Updated Run by Adrian Nutiu

What it looks like

  • Uses the same good manners with the receptionist as with the director.
  • Answers messages, returns calls and apologizes for a delay.
  • Stays civil with someone who is angry or rude, without giving ground on the facts.

Fits when good manners express genuine regard during ordinary interaction

Not when polish is being mistaken for kindness, honesty, or moral courage

How to say it

Replace the brackets with what the person actually did.

Fills [Name] in the reference and the report card comment, ready to copy.

  • Resume line
    Received [number] named commendations from [customers, patients or visitors] for service at [desk, counter or helpline] over [period].
  • Reference or recommendation
    [Name] is courteous with everyone: [clients, visitors and colleagues] get the same patient, respectful attention, even when [a complaint or a long day] would test it.
  • Report card comment
    [Name] is courteous to adults and classmates alike, and listens without interrupting.
  • In a story, shown not told
    The man at the counter had been shouting for a full minute. She waited until he stopped, apologized for the wait, and asked for his order number.
Example

The courteous clerk explained the delay without dismissing the customer's frustration.

The definition and the sentences are written for this site; dictionaries are used to check the sense. How words are chosen and reviewed.