A structured process in which a neutral person helps parties seek their own agreement.
Reach for it when describing voluntary third-party support for resolving a dispute
Mediation helped the two groups agree on hours for the shared workshop.
| warm | |
|---|---|
| professional |
|
| formal |
warm
peacemaking
Fits when restoring workable relations deserves human language
Careful The word is broad and can prioritize harmony over a fair agreement.
warm
reconciliation process
Fits when repairing the relationship is as important as settling terms
Careful Reconciliation may be inappropriate where safe separation, not renewed closeness, is needed.
professional
assisted dialogue
Fits when guided communication is more accurate than a formal process label
Careful Dialogue can improve understanding without producing any agreement.
professional
conflict resolution
Fits when a broad term should cover several ways to address disagreement
Careful The phrase includes arbitration, negotiation, and other methods beyond mediation.
professional
facilitation
Fits when a neutral person improves the discussion process
Careful Facilitation does not require a dispute or aim at settlement.
professional
Fits when the parties themselves exchange proposals and concessions
Careful Negotiation can occur without any neutral third person.
formal
conciliation
Fits when reducing hostility and rebuilding communication are central
Careful Conciliation may be less structured and can involve more active proposals.
formal
intervention
Fits when a third party enters a harmful situation to change its course
Careful Intervention may be authoritative or one-sided rather than neutral.
formal
shuttle diplomacy
Fits when an intermediary carries proposals between parties who do not meet
Careful This is a specific diplomatic method and too grand for ordinary mediation.
enter mediation
Both tenants agreed to enter mediation before filing a claim.
mediation process
The mediation process gives each party time to test possible terms.
successful mediation
Successful mediation ended with a schedule both families could follow.
refer to mediation
The board may refer the dispute to mediation with both parties' consent.
Definitions and examples are written for this site. How words are chosen Recording: Vealhurl, Southern England accent, from Wikimedia Commons, CC BY-SA 4.0 Updated
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