Apology
What it means
A sincere expression of regret for causing harm or offense.
Reach for it when naming accountable words that acknowledge a specific wrong
His direct apology opened the way to renewed trust.
A sincere expression of regret for causing harm or offense.
Reach for it when naming accountable words that acknowledge a specific wrong
His direct apology opened the way to renewed trust.
| playful | |
|---|---|
| everyday | |
| warm |
|
| professional | |
| formal |
playful
mea culpa
Fits when a concise admission of personal fault suits an informed informal audience
Careful The Latin phrase can sound glib and may trivialize serious harm.
everyday
regret
Fits when sorrow about an outcome is all that can honestly be stated
Careful Regret can remain private and does not acknowledge harm to another person.
warm
Fits when actions repair the harm after words have been offered
Careful Amends go beyond an apology and cannot be substituted for one sincere statement.
professional
Fits when the first need is to name what happened
Careful Acknowledgment may name the facts without carrying any regret.
formal
confession
Fits when hidden wrongdoing is being admitted
Careful Confession reveals responsibility but can be self-serving and is not necessarily an apology.
formal
contrition
Fits when deep remorse is the inner response
Careful Contrition is an inward feeling; the harmed person may never receive an apology.
sincere apology
A sincere apology named the damaged trust without asking for quick forgiveness.
offer an apology
The director will offer an apology before explaining the repair plan.
public apology
Her public apology corrected the false claim in the same forum.
Definitions and examples are written for this site. How words are chosen Recording: Neskaya, American accent, from Wikimedia Commons, CC BY-SA 3.0 Updated
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