Positive character trait

Empathetic

adj. Able and willing to understand another person's feelings or perspective.

4 ready sentencesUpdated Run by Adrian Nutiu

What it looks like

  • Picks up on how someone feels before they say it.
  • Imagines a situation from the other person's side before responding.
  • Adjusts how they say something to the person hearing it.

Fits when someone makes a serious effort to understand another person's feelings or perspective

Not when they merely agree, feel sorry, or claim to know an experience they have not had

How to say it

Replace the brackets with what the person actually did.

  • Resume line
    Handled [number] escalated [customer or patient] cases a month, raising satisfaction from [score] to [score].
  • Reference or recommendation
    [Name] is empathetic with [clients or colleagues]: they understand what people are worried about and respond to that, not just to the request.
  • Report card comment
    [Name] understands how others feel and is kind when a classmate is having a hard day.
  • In a story, shown not told
    She heard the tired edge in his voice and moved the meeting to the morning.
Example

His empathetic response began with questions instead of advice.

The definition and the sentences are written for this site; dictionaries are used to check the sense.How words are chosen and reviewed.